Susan L Mayer, LPC

Consultation

I offer a free 30-minute consultation (either on the phone or in my office), so you can get a sense of whether we have a good match. It is also an opportunity for me to decide whether or not I will be able to help you.

Rates

This will be discussed during the initial appointment. A session is approximately 53 minutes long, which is considered a therapeutic hour.

Insurance

I provide courtesy billing for most major insurances common in Alaska. Co-pays are automatically charged each week of service and deductibles are due when applied by insurance to your explanation of benefits. We can discuss approximate costs to you at your free 30 minute consultation so you’ll have an idea before you commit to therapy. Please call your insurance provider to determine your coverage.

Cancellation Policy

If you do not attend your scheduled appointment, and you have not notified me at least 24 hours in advance, you will be required to pay a $50, late cancellation or no show fee. Often we are able to shift to telehealth on short notice if you are unable to leave your home.

Payment

A credit card is kept on file with Ivypay, a credit card processing service specific to therapists. Your card will be manually charged by me weekly for your co-pay. Deductibles will only be charged after discussing with you first. HSA cards are welcome.

Please fill out the intake forms prior to our appointment.

Client Intake
Consent to Release Information
Limits of Confidentiality
Informed Consent for Online Therapy

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.
You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visitwww.cms.gov/nosurprises or call (800) 368-1019.